What is direct store delivery Software? Why it’s important for your distribution business?
A direct store delivery software is a software solution that automates routes for the distributors or manufacturers to its customers from their warehouse for an efficient delivery process. A DSD software will allow the distributors or manufactures to deliver their products in a centralized and accurate way
The distribution industry faces many operational challenges like the rising asset cost, increased customer expectation for on-time deliveries, and aging infrastructure.
These direct store delivery companies also lack remote monitoring of expensive assets as well as face delays in locating the service location resulting in poor customer satisfaction.
The businesses also manually manage the delivery sequence to optimize the delivery time thus leading to errors and affecting on-time consumer services.
There are some major challenges that direct store delivery companies need to address if they really want to make that digital transformation complete and successful.
- Lack of Features in the legacy system: Most of the legacy system which is currently using by direct store delivery companies does not have the features of route accounting, or the existing legacy systems are obsolete because of the old technology. Moreover, years of legacy data are not able to migrate from their legacy software system to an advanced ERP Software.
- Intelligent Route Planning- Route Accounting: delivery vehicles are still using maps that have been prepared manually by supervisors or the drivers themselves. Advances in route-plan, geofencing, and live traffic updates can drastically improve delivery times, reduce fuel costs and provide real-time driver feedback that management can act on.
- Fear of becoming dependent on Technology: Clients always mention what if situations where data/ mobile signal is not available. Offline synchronization is not available where data is still collected when there is no mobile data connection. On reconnecting back to the network, data is automatically synchronized in the background.
- Paperwork: A lot of FMCG companies have taken on digital transformation change, but they still are so dependent on paperwork for every stage.
- Be digital: Today everything can be done digitally, from adding new clients (where management immediately gets email to approve), collecting payments, stock requests, Discounts, FOC, Consolidating end-of-day inventory, E-signature, etc. This process is crucial as it improves overall efficiency and reduces time-consuming processes where human errors are quite common.
- Reports: A digital Transformation is useless unless management and sales executives can use this data to improve sales and workflow efficiency.
This is where Business intelligent reports can help. Some examples are Weekly/monthly/Quarterly Salesperson/driver Performance Reports, Payment collections, Actual vs Target van Sales process ( per route/time period, Inventory Reports ( On the hand, Low stock, turnover), Sales reports on individual product or customer, can help
What is the solution to overcome such scenarios- SynTrack Direct Store Deliver Software is the answer.
SynTrack is a Direct Store/Van Sales Delivery software that has all the above-mentioned solutions. It has all the features required for the direct store delivery industry. Syntrack dsd software providers users an Intuitive tools to quickly deliver goods, issue invoices, collect payments. Some key features include
- Catalogs Management with different price listing including Promotion Pricing
- Mobile order taking including Manage returns, replenish stock and take orders through e-catalogs, purchase history or barcode scans
- Journey Planning on a daily/weekly level
- Electronic POD (proof of Delivery)
- The app is available in Arabic too
- The app is not device-specific. Can be used on any android device complemented with any Bluetooth printer (If needed).
- Back office integration with your current ERP or WMS.